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Physician Relations

Physician Relations exists to partner with physicians to provide the highest level of specialty care for patients, identify opportunities to better serve referring physicians, and facilitate ease of interaction with Baylor Scott & White Health. We strive to create relationships that will bring value to physicians throughout Texas and beyond.

Our physician relations team can serve as a single point of communication for your practice when questions or issues arise. We hope to be a resource for the following areas and more: 
• Assistance in establishing access to EpicCare Link, the portal to the electronic health record 
• Facilitating referrals if difficulties arise 
• Providing information on Baylor Scott & White Health physician specialists and services 
• Troubleshooting any problems with service to referring physicians 
• Discussing operational improvements that make interacting with Baylor Scott & White Health easier 
• Identifying CME opportunities available 
• Answering any questions regarding interactions with Baylor Scott & White Health 

For personalized assistance and the most up-to-date information on our services, please contact one of our local physician liaisons at a facility near you.

Are you a patient needing to contact our patient relations team regarding a complaint?

Our patients are our top priority. We welcome your feedback at all times, both the positive and the negative. We will make every effort to address and resolve your concerns in a timely manner during your time at Baylor Scott & White Health.  If your concerns have not been resolved by staff or leadership for the area involved, please contact Patient Relations by completing this form or calling 1.866.218.6919.  Patient Relations serves as an advocate for our patients and a liaison for staff to address your concerns and facilitate a resolution.

Baylor Scott & White Health - Central Texas

If you are a physician or a physician's office needing assistance, please contact the Physician Relations department at 254.724.8559 or physicianrelations@bswhealth.org, or e-mail a physician liaison below.

Image of Jill Clements

Jill Clements

Director, Physician Relations
Central Texas Division

Email
Image of BreLayshia (Bre) Alexander

BreLayshia (Bre) Alexander

Senior Physician Liaison
Temple Region

Email
Samara Anderson

Samara Anderson

Senior Physician Liaison
College Station Region

Email

Emily Embry

Senior Physician Liaison
Waco Region

Email
Image of James Finnen

James Finnen

Senior Physician Liaison
Greater Austin Region (North)

Email
Loretta Loyd

Loretta Loyd

Project Analyst, Physician Relations

Email
Image of Amanda Phillips

Amanda Phillips

Senior Physician Liaison
Greater Austin Region (South)

Email
Image of Tracy Scudder

Tracy Scudder

Senior Physician Liaison
Hill Country Region

Email

Baylor Scott & White Health - North Texas

If you are a physician or a physician's office needing assistance, please contact the Physician Relations department at 254.724.8559 or physicianrelations@bswhealth.org, or e-mail a physician liaison below.

Jamie Davidson

Director of Business Development
Baylor Scott & White Medical Center – Plano

Email
Image of Laura Dillon

Laura Dillon

Senior Physician Liaison
Baylor Scott & White All Saints Medical Center – Fort Worth

Email
image of Kayla Gerads

Kayla Gerads

Senior Physician Liaison
The Heart Hospital – Plano, Denton & McKinney

Email
Image of Gus Gonzalez

Gus Gonzalez

Senior Physician Liaison
Baylor Scott & White Medical Center – Grapevine

Email
Image of Andrea Howard

Andrea Howard

Senior Physician Liaison
Baylor Scott & White Medical Center – McKinney

Email
Image of Tasha Johnson

Tasha Johnson

Senior Physician Liaison
The Heart Hospital – Plano, Denton & McKinney

Email
Image of Zach Myers

Zach Myers

Senior Physician Liaison
Baylor Scott & White - West Texas

Email
Fatima Nabi

Fatima Nabi

Senior Physician Liaison
Baylor Scott & White Medical Center – Irving

Email
Image of Paul Parmley

Paul Parmley

Senior Physician Liaison
Baylor University Medical Center
Gastroenterology, Lung Transplant, Oncology, Plastic Surgery, Pulmonary Medicine, Thoracic Surgery, Women’s Health

Email
image of Rachael Ragsdale

Rachael Ragsdale

Senior Physician Liaison
Baylor University Medical Center
Abdominal Transplant

Email
Image of Brittany Rigacci

Brittany Rigacci

Senior Physician Liaison
Baylor Scott & White Heart and Vascular Hospital – Dallas, Fort Worth & Waxahachie
Baylor University Medical Center Cardiovascular Surgery and Heart Transplant

Email
image of Corey Smith

Corey Smith

Senior Physician Liaison
Baylor University Medical Center
Endocrinology, ENT, General Surgery, Neurosciences, Orthopedics, Rheumatology, Ophthalmology, Oral & Maxillofacial Surgery, Urology

Email

Lauren Stanley

Senior Physician Liaison
Baylor Scott & White Medical Center – Lake Pointe

Email
Image of Marshall Ward

Marshall Ward

Business Development Manager
Baylor Scott & White Medical Center - Waxahachie

Email

Courtney Wood

Senior Physician Liaison
Baylor Scott & White Heart and Vascular Hospital – Dallas/Fort Worth
Baylor Scott & White Heart and Vascular Services – Waxahachie

Email

Contact Us

Physician Resources

Contact a Physician

855.724.DOCS (3627)

Hospital Transfers

1.844.445.2364

Outpatient Referrals

254.202.DOCS (3627)

Medical Records

Weekdays, 8 a.m. to 5 p.m.

254.724.4713

Weekends, 8 a.m. to 7 p.m.

254.724.0202

Physician Liaison

Image of Jill Clements

Jill Clements

Phone: 254.733.8778

Email

Location

 

Baylor Scott & White Medical Center – Hillcrest
100 Hillcrest Medical Blvd.
Waco, TX 76712

Learn more about our services

Physician Resources

Contact a Physician

855.724.DOCS (3627)

Hospital Transfers

979.207.2500

Download referral form

Outpatient Referrals

979.207.2166

Download referral form

Medical Records

Weekdays, 8 a.m. to 5 p.m.

254.724.4713

Weekends, 8 a.m. to 7 p.m.

254.724.0202

Physician Liaison

Image of Linda Schulte

Linda Schulte

Phone: 979.209.4987

Email

Location

 

Baylor Scott & White Medical Center – College Station
700 Scott and White Drive
College Station, TX 77845

Learn more about our services

Physician Resources

Contact a Physician

855.724.DOCS (3627)

Hospital Transfers

979.337-5066

Outpatient Referrals

979.207.2166

Medical Records

Weekdays, 8 a.m. to 5 p.m.

254.724.4713

Weekends, 8 a.m. to 7 p.m.

254.724.0202

Physician Liaison

Image of Linda Schulte

Linda Schulte

Phone: 979.209.4987

Email

Location

 

Baylor Scott & White Medical Center – Brenham
700 Medical Parkway
Brenham, TX 77833

Learn more about our services

Referral Forms and Phone Numbers

Referrals to Clinics

Phone: 512.509.0300

Fax: 512.509.0344

Download imaging referral form

Direct Admits or Transfers

Phone: 512.509.9150

Fax: 512.509.9123

Download referral form

Referrals to Cedar Park Clinics

Phone: 512.684.4000

Referrals to Taylor ED

Phone: 512.352.7611

Referrals to Clinics

Phone: 979.207.2166

Fax: 979.207.2161

Download referral form

Direct Admits or Transfers

Phone: 979.207.2166

Fax: 979.207.2161

Download referral form

Referrals to ED

Phone: 979.207.2108

Fax: 979.207.2161

Download referral form

Referrals to Clinics

Phone: 830.201.7100

Referrals to Clinics

Phone: 800.792.3368, opt. 3

Fax: 877.724.7560

Download referral form

Direct Admits or Transfers

Phone: 800.792.3368, opt. 2

Fax: 254.724.8895

Referrals to ED

Phone: 800.792.3368, opt. 1

Additional Numbers

STEMI Hotline: 877-STEMI-CARE

Stroke Hotline: 800.792.3368, opt. 1

Trauma Hotline: 877.427.4159

EMS Transport: 254.724.7476

 

Referrals to Clinics

Phone: 800.792.3368, opt. 3

Fax: 254.761.4459

Direct Admits or Transfers

Phone: 800.792.3368, opt. 3

Fax: 254.761.4459

Referrals to Clinics

Phone: 800.724.KIDS

Direct Admits or Transfers

Phone: 800.935.KIDS

EMS Transport

Phone: 800.935.KIDS

Obtain Patient Information

EpicCare Link

EpicCare Link securely connects Baylor Scott & White community-based affiliates to select patient information in our Electronic Medical Record (EMR).

Log in to EpicCare Link

How to request access

Additional Resources

Why Baylor Scott & White

We’ve created a transformative model for the health care industry. In our new model, we are eliminating waste, improving coordination of care and better managing chronic disease.

Learn more

Find a Provider

With more than 6,000 active physicians at more than 1,000 patient care sites, Baylor Scott & White has the resources and expertise to care for even your most complex patients.

Search for a specialist

Continuing Medical Education

For more information on upcoming CME offerings through BSWH, visit the A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health.

Search for a CME